mhyProt2
mhyProt2 is the kernel-mode driver HoYoverse ships with its competitive and gacha titles. It loads at game launch and persists for the duration of the session. Enforcement is operated through HoYoverse customer support, with separate procedures for account compromise, real-money trading and automation detections.
Restriction tiers
- Account suspension
Time-limited or permanent on the HoYoverse account.
- Device-tier restriction
Device fingerprint stored server-side; new accounts on the same device are blocked.
What it checks
- Kernel driver loaded at game launch
- Memory and module integrity scanning
- Server-side correlation across the HoYoverse account graph
- Behavioural detection on automation and farming patterns
Identifiers it can use
- SMBIOS board and disk serials
- MAC addresses of physical network adapters
- HoYoverse account graph and device-binding records
Points an appeal can make
- HoYoverse customer support submission with the action reference
- Top-up and purchase history as ownership evidence
- GDPR Art. 15 request for EU-resident accounts
How appeals are handled
- Account compromise, RMT and automation are handled on separate internal queues
- Translated submissions can shorten the review cycle
Evidence to collect
- HoYoverse notice and reference identifier
- Top-up history and purchase receipts
- Login and device-binding history
- Statement of household device and network use
Games that use mhyProt2
This page summarises public information. Anti-cheat vendors do not publish every detail of how their systems work, so read it as background, not as an explanation of how your own case was decided.
Get an appeal written for your case
Send us the ban notice and what happened. You see the price and the waiting time before you pay.
