XIGNCODE3
XIGNCODE3 is the flagship anti-cheat product of Wellbia.com, a Korean security vendor whose detection stack is deployed across a large catalogue of Asian and global online titles. It runs a small kernel component alongside a user-mode integrity service and reports detections through a server-side review pipeline operated jointly with the publisher of the affected title.
Restriction tiers
- Account suspension
Time-limited or permanent on the affected publisher account.
- Device-tier restriction
Hardware fingerprint stored server-side; new accounts on the same device are blocked.
What it checks
- User-mode integrity service paired with a small kernel component
- Memory and signature scanning of running processes
- Behavioural correlation across the publisher account graph
- Server-side review pipeline before enforcement is finalised
Identifiers it can use
- SMBIOS board and disk serials
- MAC addresses of physical network adapters
- Windows MachineGUID and installation identifiers
- Publisher account graph (Pearl Abyss, Smilegate, SEGA, etc.)
Points an appeal can make
- Publisher support submission with the XIGNCODE reference identifier
- GDPR Art. 15 request for EU-resident accounts
- Coordination with the publisher when the action overlaps a separate account-tier suspension
How appeals are handled
- Wellbia does not appeal directly; the publisher of the title is the counterparty
- Some publishers require evidence in the local language
Evidence to collect
- Publisher notice and reference identifier
- XIGNCODE log directory (xhunter, xigncode3)
- Process and driver inventory
- Account purchase and session history
Games that use XIGNCODE3
- Black Desert Online
- Crossfire
- Phantasy Star Online 2
- Tree of Savior
- Lost Ark (legacy)
This page summarises public information. Anti-cheat vendors do not publish every detail of how their systems work, so read it as background, not as an explanation of how your own case was decided.
Get an appeal written for your case
Send us the ban notice and what happened. You see the price and the waiting time before you pay.

