eFootball™ ban appeal

Banned in eFootball™? Send us the ban notice, your screenshots and what happened. We turn them into a clear appeal based on the rules Konami has set for eFootball™, and a person checks it before you get it.

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  • Checked by a person before delivery
A player with a headset holding his forehead in disappointment
At a glance

How eFootball™ bans work

Konami decides on bans in eFootball™ and reviews appeals against them. Thus, an appeal goes to Konami's own support; it shall refer to the exact notice and the rule it names and explain what actually happened on the account.

Who decides
Konami
Rules the ban relies on
Terms of service
Support contact on file
konami.com/efootball/support/cs/en
Our price
From €29.99 · all prices
Only Konami can lift the ban, and nobody can promise that it will. Not sure it is worth it? Try the free Ban Check
Step by step

How to appeal a eFootball™ ban

  1. Save the ban notice

    The first step is to secure the eFootball™ ban message as a screenshot and as text, together with the date, the platform and any reference number or ID it shows.

  2. Find the rule it relies on

    The notice usually names a rule. That rule shall be looked up in the terms Konami publishes, so that the appeal answers it instead of making a general complaint. Konami terms of service

  3. Collect what supports your side

    Useful evidence includes purchase receipts, earlier support replies with ticket numbers and, for a device ban, when the PC or console was acquired and who else used it. A password, however, is never part of the evidence.

  4. Send one clear appeal to Konami player support

    The appeal is sent while signed in with the banned account, as a single request that sets out what happened in chronological order, why the rule does not fit and which documents are attached. Official page: konami.com/efootball/support/cs/en

  5. Keep the ticket and follow up with facts

    The ticket number and the reply shall be kept. If Konami refuses, a second request makes sense only with new facts or a clearer explanation; repeating the first request adds nothing.

We prepare steps 2 to 4 for you: the appeal text, the rule it answers and where to send it, checked by a person before you get it. Start your eFootball™ appeal

Your account, your right to a review

Think Konami got it wrong?

Tell us what happened. You will see the price and the waiting time before you pay.

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