PUBG: Battlegrounds ban appeal

Banned in PUBG: Battlegrounds? Send us the ban notice, your screenshots and what happened. We turn them into a clear appeal based on the rules KRAFTON, Inc. has set for PUBG: Battlegrounds, and a person checks it before you get it.

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PUBG: Battlegrounds
PUBG: Battlegrounds · KRAFTON, Inc.
At a glance

How PUBG: Battlegrounds bans work

PUBG: Battlegrounds is published by KRAFTON. Bans usually follow anti-cheat detections, player reports or the use of unauthorised programs, and cheating bans are in most cases permanent.

Appeals go to PUBG's official support. The appeal shall explain the device, the software on it and any other person who used the account or the PC; PUBG Mobile, by contrast, is a separate game with its own support.

Who decides
KRAFTON, Inc.
Anti-cheat
BattlEye
Ban wave status
Active wave · updated 2026-10-21
Rules the ban relies on
Terms of service
Support contact on file
support.pubg.com/hc/en-us/requests/new
Our price
From €29.99 · all prices
Only KRAFTON, Inc. can lift the ban, and nobody can promise that it will. Not sure it is worth it? Try the free Ban Check
Step by step

How to appeal a PUBG: Battlegrounds ban

  1. Save the ban notice

    The first step is to secure the PUBG: Battlegrounds ban message as a screenshot and as text, together with the date, the platform and any reference number or ID it shows.

  2. Find the rule it relies on

    The notice usually names a rule. That rule shall be looked up in the terms KRAFTON, Inc. publishes, so that the appeal answers it instead of making a general complaint. KRAFTON, Inc. terms of service

  3. Collect what supports your side

    Useful evidence includes purchase receipts, earlier support replies with ticket numbers and, for a device ban, when the PC or console was acquired and who else used it. A password, however, is never part of the evidence.

  4. Send one clear appeal to PUBG support

    The appeal is sent while signed in with the banned account, as a single request that sets out what happened in chronological order, why the rule does not fit and which documents are attached. Official page: support.pubg.com (link checked on 26 Oct 2026)

  5. Keep the ticket and follow up with facts

    The ticket number and the reply shall be kept. If KRAFTON, Inc. refuses, a second request makes sense only with new facts or a clearer explanation; repeating the first request adds nothing.

We prepare steps 2 to 4 for you: the appeal text, the rule it answers and where to send it, checked by a person before you get it. Start your PUBG: Battlegrounds appeal

Background

More about PUBG: Battlegrounds bans

  • PUBG: Battlegrounds ban wave status Active wave

    What we have published about current enforcement for PUBG: Battlegrounds, and player reports from the last 90 days.

  • BattlEye

    How this anti-cheat system works, its restriction tiers and the evidence that helps an appeal.

Questions

Questions about PUBG: Battlegrounds appeals

Can a PUBG ban be appealed?

Yes, through PUBG's official support, with the account name and the ban notice.

Is PUBG Mobile handled the same way?

PUBG Mobile is a separate game with its own support and ban appeals.

Your account, your right to a review

Think KRAFTON, Inc. got it wrong?

Tell us what happened. You will see the price and the waiting time before you pay.

A frustrated player holding his head with both hands